7 Skills of Highly Effective General Managers
“I’ve been a GM for a few years now but feel like I’m struggling. Why can’t I get my people to do the things I need them to do?” “I’m a dealer and need to hire a good GM. What should I look for in candidates?” “I want to be a GM someday. What do…Read More
Adapt or Die – Surviving the Technology Storm to Come!
If you’re a dealer who didn’t get to go to the Digital Dealer Conference, I want to warn you. I also want to offer some insights and questions you must ask yourself to survive a storm that’s coming. After your first conference like Digital Dealer, you probably walk away feeling a little overwhelmed and also…Read More
“Either you lied or I’m crazy!” – How to prevent bad hires
If you’re a manager who is involved in the hiring process, how often do you feel like you talk to a Rock star during the interview, only to have his evil lazy twin show up for work? If a candidate impresses you in the interview, but turns into a disappointing employee, it’s possible you rushed…Read More
Non-monetary Motivation – Rewarding Your Team Beyond Pay Plans
“How can I motivate my salespeople?” It’s a common question I get from management teams when I do training sessions at their dealership. After spending countless hours coaching automotive leadership teams, I’ve observed these 2 sad facts about our industry: Managers do NOT understand that people are motivated by different things Managers overestimate the value…Read More