Engagement Manager

Job Title: Engagement Manager

Location: Virtual/work from home (US only)

Position Type: Full-time (40 hours/week; regular work week)

Pay type: Salary & performance bonuses

Estimated annual income: $50,000 - $60,000

Do you love the automotive industry but don’t want to work long hours and would like some work/life balance? Do you enjoy helping others succeed? Join our company as an Engagement Manager! This role provides customer service and training support to automotive dealer clients. Work from home most of the time and set your own hours. Join our growing brand and company to start making a difference!

Ability to follow our processes is very important for this role, so please read the job description in its entirety and follow the directions when applying to avoid disqualifying yourself.

Primary Duties

  • Foster and maintain relationships with Sellchology clients under minimal direct supervision
  • Provide support to assigned dealer accounts using phone calls, social media, texting, email and occasional onsite visits
  • Establish relationships and communicate well with executive-level management (owner, GM, GSM)
  • Guide dealership managers and sales teams through the Sellchology training material to assist in meeting their training needs
  • Proactively identify opportunities for engagement with the training content and coaching resources
  • Manage and respond to client questions and inquiries in a timely and professional manner
  • Proactively contact clients a few times a month reminding them how we can help them grow and succeed
  • Serve as a co-moderator of a private coaching group on Facebook: manage membership, post, comment and facilitate engagement
  • Provide occasional administrative and customer service support for Sellchology critical programs and events (e.g., industry conferences or events at our training center located in Atlanta)
  • Other duties as assigned
  • Please note: This is NOT a sales position or a sales trainer positition

Required Knowledge, Skills, Abilities and Experience

  • At least 1 year experience in the retail automotive industry: sales, BDC, management or vendor
  • Proven track record of building and maintaining relationships with customers
  • Familiarity with Sellchology sales training philosophy and techniques
  • Demonstrated ability to work on projects under minimal supervision
  • Strong customer service and communication skills (verbal and written)
  • Ability to plan own daily work schedule and manage time (previous work from home experience is a plus)
  • Ability to follow instructions and have detail-orientation (use the word “exceptional" as the subject line of your email when applying to demonstrate this)
  • Experience with Microsoft Outlook, Word and Excel
  • Ability to drive to client sites on occasion; must have reliable transportation and valid driver’s license
  • Ability to do occasional out of state/overnight travel (typically a few trips a year; paid for by company)
  • Having a suitable home office environment for remote work (Internet access, a quiet place for taking/making calls, and ability to join video Zoom calls)


High School Diploma or equivalent


1 year experience in the automotive industry in any of these areas: sales, BDC, management or vendor


  • Estimated annual income range is $50,000 - $60,000 (base guaranteed salary of $34,000/year plus performance bonuses between $16,000 - $26,000/year)
  • Work from home about 80-100% of a typical month
  • 40-hour regular work week (no evenings)
  • Flex time (ability to establish your own start and end time of work days)
  • 401(k) retirement plan, with the company contributing 4% of earned income annually
  • 10 paid holidays per year
  • 10 days of paid time off annually
  • Additional unpaid time off can be requested as needed
  • NOTE: We currently do not offer a health or dental plan

We are an equal opportunity employer.

TO APPLY: Send an email to odrogan@sellchology.com with the following info:

  1. On a scale from 1 to 10, how detail-oriented are you? (1=not at all; 10=high detail orientation)
  2. Please describe how your skills and experience make you a good fit for this particular role (the more specific and detailed, the better!)

Referral fee: We will pay a $500 referral fee to anyone who recommends an applicant and the applicant gets hired