Archive for May 2013

“Who cares, shut up, ask questions!” That’s what my wife of 12 years said after we walked away from the third salesperson who was trying to convince us we should buy from them. We were at The Home Improvement Expo at the Metrodome in Minneapolis and we left there with a stack of business cards,…

To know Wayne is to know he is not the “Pickle Man” type. You might think after you read what he did that he is a natural attention seeker, and comfortable in center stage. He isn’t. In fact he’s the opposite. He’s a quiet, reserved, and in his own words, “almost socially retarded” kind of…

I’ll get to that in a moment. First, a sad story with a happy ending. Recently (while I was standing on the lot talking to a few salespeople) I was giving an example of a technique to a salesperson (I shall leave unnamed – to protect anonymity). When a car pulls up and out walked…